Help Desk-Network Tech--Bilingual English/Spanish
Es Vee Placement
New York, NY, USA
6/14/2022
Technology
Full Time
Job Description
Job Description
We are seeking a Help Desk-Network Tech--Bilingual English/Spanish to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
- Install laptops and computers.
Qualifications:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor.
- knowledge of MS 365 applications and cloud-based services.
- Knowledge of network monitoring tools.
- An Associates or a Bachelor's Degree is a plus.
- Certifications are a plus.
Company DescriptionOur client, can offer is stable, employee friendly, and offers a pleasant, creative, professional work atmosphere, as well as a very visible role, a Work for an outstanding and supportive management team.
Company Description
Our client, can offer is stable, employee friendly, and offers a pleasant, creative, professional work atmosphere, as well as a very visible role, a Work for an outstanding and supportive management team.