Job Description
Job Description
Job Title: Dispatcher (Experience with Brightree Software)
Location: White Aid Medical, Brownsville, Brooklyn NY 11212
Job Type: Full-Time
Salary: Competitive, based on experience
Job Description: We are looking for an experienced Dispatcher with a strong background in using Brightree software to join our dynamic team. In this role, you will manage the scheduling, routing, and coordination of deliveries, ensuring that all operations are handled efficiently and accurately. The ideal candidate will be proactive, detail-oriented, and capable of providing exceptional service to both our drivers and customers.
Responsibilities:
- Use Brightree software to schedule and dispatch delivery routes, ensuring optimal efficiency.
- Track and monitor deliveries in real-time, making adjustments to schedules as necessary.
- Communicate with drivers, clients, and internal teams to ensure smooth and timely delivery operations.
- Resolve any delivery issues, delays, or route changes quickly and effectively.
- Ensure all required documentation, logs, and reports are accurately maintained in Brightree.
- Provide outstanding customer service and maintain professional relationships with all stakeholders.
- Collaborate with the logistics and operations teams to improve dispatch processes and efficiency.
Requirements:
- Proven experience as a Dispatcher, preferably with Brightree software.
- Strong understanding of logistics, route optimization, and delivery management.
- Excellent communication, problem-solving, and multitasking skills.
- Proficiency in Brightree software for scheduling, dispatching, and tracking.
- Ability to stay organized and work in a fast-paced environment.
- Strong attention to detail and a proactive approach to resolving issues.
- Ability to work collaboratively in a team-oriented environment.