Senior Service Designer

Senior Service Designer w/ Spotify USA, Inc. in NY, NY. *Telecommuting permitted: work may be performed w/ in normal commuting distance from the Spotify USA, Inc. office in NY, NY. Design & lead service design programs across geographically distributed teams effectively, ensuring scalability & alignment w/ bus goals. Master's deg (U.S. or foreign equiv) in Service Design, Social Innovation Design, Systems Sci & Theory, or a closely rel field & 1 yr of exp in Service Design exp or rel occupation. Must have 1 yr of exp w/: Enterprise & Bus Architecture; Data synthesis & analysis, using tools such as SQL, Looker, or Tableau; Service Design & Info Architecture; Communication Design such as Adobe CC or Figma; Quantitative & Qualitative Research; Facilitation & workshop design using skills incl systems thinking, human comp interaction, & human factors; Bus Strategy & Content Operations; Bus Process Improvement; User Research; Data Modeling & Design; Stakeholder Mgmt; Design Mgmt; Communication Design; & Content Operations. Sal: $162,552-$243,828 / yr. Qualified Applicants: Apply online at https://jobs.lever.co/spotify/9b58f41f-

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