Job Description
Job Description
Job Summary: Reporting directly to the Director of Development the Intake and Outreach Coordinator will be responsible foroverseeing the intake and referral process for participants. Ultimately you will be the first line of contact for our community partners and outreach efforts.
RESPONSBILITIES INCLUDE BUT ARE NOT LIMITED TO
- Determine potential eligibility for programs following intake policies and procedures.
- Responsible for coordinating referrals from multiple programs and agencies in catchment area and general follow up and follow through with those referred.
- Model for staff how to conduct assessment, and develop and implement appropriate service plan utilizing appropriate community resources.
- Attend community meetings and staff meetings as well as any mandated trainings.
- Must Be comfortable with public speaking and making presentation to community resources.
- Develop effective relationships with staff and clients through utilization of interviewing skills, education, role modeling, and the provision of supportive, concrete services.
- Educate families as to the local available resources.
- Assist with the development of marketing materials.
- Maintain up to date knowledge of services and resources that are available to families.
- Be the driving force in the development of the work ethic, culture and values of business development.
- Support the mission and vision of the organization.
- Performs other related duties as requested by supervisor.
QUALIFICATIONS
- Bachelor’s degree focusing on social services or similar courses preferred. Will accept a GED or a high school diploma paired with a minimum 5 years’ experience in outreach at an organization
- Current and up-to-date driver’s license to agency standards
- Goal-oriented professional with the ability to work independently, as well as part of a team, in a fast-paced environment.
- Working knowledge of New York Medicaid Choice (Enrollment Broker for New York managed care programs) role in marketing and enrollment required.
- Familiarity and understanding of marketing guidelines for FIDA-IDD/Medicaid Programs and marketing regulations for Medicare managed care organizations required.
- Excellent interpersonal, organizational, verbal and written communication skills along with an attention to detail
- A compassionate and caring communication skill for participants and their families combined with strong documentation, analytical and problem-solving skills are a must.
- Excellent computer skills with knowledge of Microsoft Word and Excel required. PowerPoint preferred.
- Ability to effectively collaborate
- Evidence of ability to prioritize, manage and complete projects with tight deadlines
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
- Willingness to work different shifts and travel within the Tri State area to support other sites
- Advanced computer knowledge in all Microsoft Suite applications preferred
- Must be a self-starter, organized, and a team player.
- Excellent interpersonal skills required
· Bi Lingual a plus but not required
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors: Ability to think clearly in stressful situations, a high stress tolerance required, and works with frequent interruptions. Frequent sitting and standing is required.
Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.
Company Description
EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.