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<h3>Job Description</h3>
Job Description
Overview
CTG is seeking to fill an Infrastructure Analyst III opening for our client in Buffalo, NY.
Location: Buffalo, NY Duration: 12 months
Overview: The Infrastructure Analyst III will be responsible for completing activities related to complex installations, configuration, operation, and maintenance of systems hardware and software, along with related infrastructure. This role ensures adherence to organizational values, enabling staff and partners to effectively utilize technology.
Primary Responsibilities:
<ul>
<li>Respond to and resolve help desk escalations based on previous incident outcomes.</li>
<li>Create trending information of system issues to support efforts to address identified problems through analysis.</li>
<li>Develop and document procedures for work order and request-based tasks.</li>
<li>Resolve identified technical incidents requiring advanced problem-solving; analyze and isolate issues effectively.</li>
<li>Utilize advanced diagnostic tools for troubleshooting technical issues.</li>
<li>Execute systems maintenance activities following Standard Operating Procedures (SOP), including patching, health checks, and operating system updates.</li>
<li>Schedule maintenance changes to mitigate operational risk.</li>
<li>Participate in project work as a member of cross-functional teams; lead the technical team within a project and contribute to design efforts.</li>
<li>Provide coaching to less experienced staff on processes and technologies.</li>
<li>Complete scheduled evening responsibilities.</li>
<li>Document and initiate procedures for maintenance tasks and other needs for reference.</li>
<li>Identify opportunities for automation or improvement of SOP and maintenance tasks to enhance efficiency.</li>
<li>Understand and adhere to the company’s risk and regulatory standards, policies, and controls, identifying risk-related issues for escalation to management.</li>
<li>Promote an inclusive environment that reflects the company brand.</li>
<li>Maintain internal control standards, ensuring timely implementation of internal and external audit points and addressing issues raised by external regulators.</li>
<li>Complete other related duties as assigned.</li>
</ul>
Scope of Responsibilities: The Infrastructure Analyst III will work closely with technical teams, project stakeholders, and customers to ensure optimal system performance and support organizational objectives.
Supervisory/Managerial Responsibilities: This position may involve leading technical teams on projects and providing mentorship to less experienced staff.
Education and Experience Required:
<ul>
<li>Minimum of 6 years of higher education and/or relevant work experience.</li>
<li>Experience in reading and understanding technical information.</li>
<li>Detail-oriented with strong written and verbal communication skills.</li>
<li>Proven ability to communicate technical information within a team and to management.</li>
<li>Strong customer focus with the ability to manage multiple work priorities.</li>
</ul>
Education and Experience Preferred:
<ul>
<li>Bachelor’s degree in a technology-related field.</li>
<li>Minimum of 7 years of higher education and/or relevant work experience.</li>
<li>Certifications or special training in related technologies.</li>
</ul>
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at <a href="mailto:Tana.Stilloe@ctg.com" target="_blank">Tana.Stilloe@ctg.com</a>. Kindly forward this to any other interested parties. Thank you!

Infrastructure Analyst III

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a ROCC (Remote Operations Command Centers) Technical Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Provide assistance to MRI Steering Technologist, Radiologists and/or administrative staff to provide optimal MRI safety and patient care.</li>
<li>Convey patient history to the MRI Technologist for accurate MRI safety, assist MRI Technologists to ensure MRI safety, coil positioning, patient screening and/or history and patient observation during exams.</li>
<li>Support technologists with procedures as needed; which includes the set-up of coils, schedule maintenance, and/or clean-up of MRI suite</li>
<li>Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.</li>
<li>Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.</li>
<li>Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.</li>
<li>Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.</li>
<li>Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.</li>
<li>Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.</li>
<li>Demonstrates ability to establish, nurture, and maintain cooperative working relationships.</li>
</ul>
If You Are:
<ul>
<li>Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li>
<li>You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li>
<li>You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.</li>
</ul>
To Ensure Success in This Role, You Must Have:
<ul>
<li>High school diploma or equivalent</li>
<li>At least one year experience in medical setting</li>
<li>Completion of approved MR Technologist Assistant program, including hands-on clinical training</li>
<li>Must possess excellent interpersonal skills, public relations and verbal and written communication</li>
<li>Must be able to assist in lifting patients onto table</li>
<li>BLS certification required.</li>
</ul>
We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

ROCC Technical Assistant

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Assistant you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Assists the modality technologist and/or radiologists with different procedures within the scope of their job skills and licensure.</li>
<li>Prints technologists’ daily schedule.</li>
<li>Ensure that equipment and tools are sterilized in each department before every patient exam.</li>
<li>Confirms patient appointments.</li>
<li>Schedules callback with patients when necessary.</li>
<li>Assists patients with their paperwork when necessary.</li>
<li>Verify patient identity correctly by adhering to appropriate Company policies.</li>
<li>Explains exam/procedure to patients or coordinates with someone if language or other issue interferes with the patients’ accurate understanding of their procedures.</li>
<li>Answers any questions the patient might have regarding their exam/procedure.</li>
<li>Gives patients oral contrast as indicated by exam.</li>
</ul>
If You Are:
<ul>
<li>Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li>
<li>You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li>
<li>You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.</li>
</ul>
To Ensure Success in This Role, You Must Have:
<ul>
<li>Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.</li>
<li>Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.</li>
<li>Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.</li>
<li>Certified in Basic Life Support (BLS).</li>
</ul>
We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

Tech Assistant

<h3>Job Description</h3>
Job Description
Responsibilities
This position will cover multiple sites across Nassau County, NY.
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a ROCC (Remote Operations Command Centers) Technical Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes
You Will:
<ul>
<li>Provide assistance to MRI Steering Technologist, Radiologists and/or administrative staff to provide optimal MRI safety and patient care.</li>
<li>Convey patient history to the MRI Technologist for accurate MRI safety, assist MRI Technologists to ensure MRI safety, coil positioning, patient screening and/or history and patient observation during exams.</li>
<li>Support technologists with procedures as needed; which includes the set-up of coils, schedule maintenance, and/or clean-up of MRI suite</li>
</ul>
If You Are:
<ul>
<li>Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li>
<li>You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li>
<li>You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.</li>
</ul>
To Ensure Success in This Role, You Must Have:
<ul>
<li>High school diploma or equivalent</li>
<li>At least one year experience in medical setting</li>
<li>Completion of approved MR Technologist Assistant program, including hands-on clinical training</li>
<li>Must possess excellent interpersonal skills, public relations and verbal and written communication</li>
<li>Must be able to assist in lifting patients onto table</li>
<li>BLS certification required.</li>
</ul>
We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
CTG is seeking to fill a Database Administrator opening for our client in New York, NY.
Location: New York, NY Duration: 12 months
Duties: We are in search of an experienced DB2 Database Administrator (DBA) with solid experience supporting DB2 v10 or higher on an IBM z/OS platform. The primary responsibilities will include:
<ul>
<li>
Supporting the City's payroll and pension payroll applications (PMS and PPMS).
</li>
<li>
Installing and migrating DB2 releases, executing data fixes, and implementing database recovery functions.
</li>
<li>
Defining and executing standard database tuning procedures such as runstats and reorgs.
</li>
<li>
Authoring and validating procedures for database-related tasks.
</li>
<li>
Identifying potential issues and delivering modifications or updates for DB2 programs.
</li>
<li>
Preparing and delivering migration instructions to Technical Support.
</li>
<li>
Assisting with systems tool upgrades and participating in Disaster Recovery drills.
</li>
</ul>
Skills:
<ul>
<li>
Expertise in IBM IMS V12 or higher.
</li>
<li>
Proficient in full-scope DB administration including backup/recovery, reorgs, and troubleshooting.
</li>
<li>
Familiarity with CICS Transaction Server.
</li>
<li>
Skilled in writing REXX scripts.
</li>
<li>
Ability to troubleshoot assembler code and COBOL programs using embedded DB2.
</li>
<li>
Experience designing solutions with Oracle Transparent Gateway.
</li>
<li>
Proficient in developing BMC BPPM Monitoring software solutions.
</li>
<li>
Knowledge of IBM Tivoli LDAP server on AIX.
</li>
<li>
Experience with IBM InfoSphere Replication Server for data propagation solutions.
</li>
<li>
Capability to install and manage DB2 on AIX platforms.
</li>
<li>
Strong background in large-scale, enterprise-wide financial and payroll systems, particularly those utilizing third-party solutions.
</li>
</ul>
Experience:
<ul>
<li>
Demonstrated history of hands-on DB2 administration on IBM z/OS environments.
</li>
<li>
Experience in enterprise financial/payroll application support.
</li>
<li>
Proven ability to collaborate with application development and technical support teams.
</li>
</ul>
Education:
<ul>
<li>
Bachelor's or Master's Degree in Computer Science or a related Technical/Business discipline is required.
</li>
</ul>
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Database Administrator

<h3>Job Description</h3>
Job Description
Overview
CTG is seeking a mid-level Network Administrator to work onsite in NYC. Must have proper work authorization and, this position does not allow for C2C or 1099.
Location: New York, NY Duration: Long term contract that could be a contract to hire
Duties:
<ul>
<li>Monitor, maintain, and optimize network performance and reliability.</li>
<li>Manage network configurations and ensure operational consistency.</li>
<li>Troubleshoot and resolve network-related issues promptly.</li>
<li>Implement and enforce network security protocols and access controls.</li>
<li>Ensure high availability through redundancy and failover strategies.</li>
<li>Collaborate with other IT teams to support infrastructure needs.</li>
<li>Document network changes, policies, and procedures.</li>
</ul>
Skills:
<ul>
<li>Proficiency in Cisco IOS and Cisco NX.</li>
<li>Experience with Fortigate Firewall.</li>
<li>Familiarity with NetBrain.</li>
<li>Strong knowledge of network routing.</li>
<li>Expertise in on-premises environment management.</li>
</ul>
Experience:
<ul>
<li>Minimum of 3-5 years of experience in network administration.</li>
<li>Proven track record in maintaining network integrity and resilience.</li>
</ul>
Education:
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.</li>
</ul>
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Laura Dominguez at <a href="mailto:laura.dominguez@ctg.com" target="_blank">laura.dominguez@ctg.com</a>. Kindly forward this to any other interested parties. Thank you!

Network Administrator

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as our Front End EDI Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
JOB SUMMARY
The Front End Coordinator is responsible for research and processing of payor and clearinghouse rejections stemming from electronically filed medical claims to insurance companies that are unable to bill until rejection is resolved. Work involves researching and resolving the rejection type, requiring updates within the clearinghouse as well as the patient accounting system. Effective resolution of clearinghouse rejections allows the medical claim to successfully file to the insurance company for processing. Rejections are time-sensitive and must be resolved according to payor requirements to ensure timely payment of medical claims. Applications extensively utilized for this purpose are Availity, Imagine, eRAD, IDX, Excel, various payor links and hospital systems.
You will:
<ul>
<li>Ability to efficiently work in a fast-paced environment with a high volume of medical claims with proven ability to work with multiple practices and tasks.</li>
<li>Strong attention to detail.</li>
<li>Analytical and problem-solving skills to analyze issue to determine resolution and maximize efficiency.</li>
<li>Microsoft Office experience with strength in Excel.</li>
<li>Excellent organizational skills.</li>
<li>Type and 10-key skills.</li>
</ul>

If You Are:
<ul>
<li>Prior AR follow-up/medical billing experience desired.</li>
<li>Demonstrated teamwork and leadership skills.</li>
<li>Ability to deal with change.</li>
<li>Demonstrate a positive attitude towards continuous improvement.</li>
<li>Able to respond appropriately even in challenging situations.</li>
<li>Able to positively motivate others.</li>
</ul>
Ideal Candidate will possess:
<ul>
<li>Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, coworkers, patients, visitors, and vendors.</li>
<li>Demonstrates initiative, personal awareness, professionalism, and integrity, and exercises confidentiality in all areas of performance.</li>
<li>Follows all local, state, and federal laws concerning employment including but not limited to: I-9, Harassment, EEOC, Civil rights, and ADA.</li>
<li>Follows OSHA regulations, RadNet, and site protocols, policies, and procedures.</li>
<li>Follows HIPAA, compliance, privacy, safety, and confidentiality standards at all times.</li>
</ul>
#NCEC

Front End EDI Coordinator

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a ROCC (Remote Operations Command Centers) Technical Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Provide assistance to MRI Steering Technologist, Radiologists and/or administrative staff to provide optimal MRI safety and patient care.</li>
<li>Convey patient history to the MRI Technologist for accurate MRI safety, assist MRI Technologists to ensure MRI safety, coil positioning, patient screening and/or history and patient observation during exams.</li>
<li>Support technologists with procedures as needed; which includes the set-up of coils, schedule maintenance, and/or clean-up of MRI suite</li>
<li>Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.</li>
<li>Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.</li>
<li>Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.</li>
<li>Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.</li>
<li>Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.</li>
<li>Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.</li>
<li>Demonstrates ability to establish, nurture, and maintain cooperative working relationships.</li>
<li>Complete an approved MR Technologist Assistant program, including hands-on clinical training.</li>
</ul>
If You Are:
<ul>
<li>Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li>
<li>You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li>
<li>You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.</li>
</ul>
To Ensure Success in This Role, You Must Have:
<ul>
<li>High school diploma or equivalent</li>
<li>At least one year experience in medical setting</li>
<li>Must possess excellent interpersonal skills, public relations and verbal and written communication</li>
<li>Must be able to assist in lifting patients onto table</li>
<li>BLS certification required.</li>
</ul>
We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
CTG is seeking to fill a Project Manager Associate Director opening for our client in Rye Brook, NY.
Location: Rye Brook, NY Duration: 12 months
Duties:
<ul>
<li>Lead the Payroll vendor transition project aligned with HR strategic priorities.</li>
<li>Manage project deliverables, report on status, critical milestones, dependencies, and risks.</li>
<li>Ensure alignment with PMO governance processes, leveraging PMO tools and templates.</li>
<li>Coordinate resources and manage implementation activities to meet project timelines and budget.</li>
<li>Prepare regular updates and reports for senior management.</li>
<li>Conduct ongoing risk assessments and recommend mitigation strategies.</li>
<li>Serve as a liaison between HR CoEs, payroll vendors, and other HR areas throughout the project lifecycle.</li>
<li>Ensure compliance with all relevant regulations and standards.</li>
</ul>
Skills:
<ul>
<li>Strong project management acumen and familiarity with program management methodologies.</li>
<li>Excellent analytical, organizational, and problem-solving skills.</li>
<li>Proficiency in Microsoft Office and project management tools; understanding of databases is essential.</li>
<li>Ability to communicate effectively and influence stakeholders at all levels.</li>
<li>Well-developed consultative and facilitation skills.</li>
</ul>
Experience:
<ul>
<li>At least three years of relevant project management experience, particularly in Human Capital Management or Advisory Services.</li>
<li>Proven experience leading cross-functional, global projects.</li>
<li>Familiarity with ADP payroll systems is beneficial but not mandatory.</li>
</ul>
Education:
<ul>
<li>Bachelor’s degree in Business Administration, Finance, Engineering, Technology, or a related field.</li>
<li>PMI certification (PMP, PgMP, CAPM) obtained within the last three years is required.</li>
</ul>
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

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